Privacy Policy – ZERON

Last Updated: [16-12-2025]

ZERON (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit TheZeron.com, purchase tickets, interact with our event platforms, or engage with us online or offline.

By accessing our website or attending our events, you agree to the practices described in this Policy.

1. Information We Collect

A. Personal Information

When you register, book tickets, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Gender (optional)
  • Billing Information / Payment Details (processed securely by payment partners)
  • Age verification for entry where required
  • Identity documents (if required for entry or regulatory compliance)

B. Non-Personal & Technical Information

  • Device details (browser, OS, IP address)
  • Cookies and tracking data
  • Website usage analytics
  • Location (approximate)

C. Social & Media Interaction

If you interact with our celebrity engagements, contests, or social campaigns, we may collect:

  • Photos or videos you voluntarily submit
  • Public social media profile information

2. How We Use Your Information

We may use your information to:

  • Process and confirm ticket bookings
  • Verify your identity at entry
  • Provide event updates, notifications, and support
  • Enable secure payments
  • Improve our website experience and event services
  • Share event highlights, photos, and stories
  • Communicate promotional offers for future ZERON editions
  • Comply with legal or regulatory requirements

We do not sell your personal information to any third party.

3. Sharing of Information

We may share information with:

  • Event partners, sponsors, and service providers (only as required for operations)
  • Payment gateways for secure transactions
  • Security agencies or authorities for compliance and safety
  • Marketing teams only for ZERON-related communication

All partners are bound by confidentiality and data-protection obligations.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze site traffic

You may disable cookies in your browser, but some features may not function correctly.

5. Data Security

We use industry-standard encryption and security protocols to protect your data.
However, no method of data transmission is 100% secure. We strive to safeguard your information to the maximum extent possible.

6. Refund & Cancellation Data Handling

If the event is cancelled, full refunds will be processed as per our refund policy.
User information related to the refund process will be handled securely and used only for that purpose.

7. Your Rights

You may request to:

  • Access your personal data
  • Update or correct information
  • Delete your data (subject to legal and operational limits)
  • Opt-out of promotional messages

To exercise these rights, email us at: connect@thezeron.com

8. Media, Photography & Event Footage

By attending ZERON, you consent to:

  • Being photographed or recorded at the event
  • Use of your image/video in event highlights, after movies, social media posts, and promotions

If you have concerns, you may contact us.

9. Third-Party Links

Our website may include links to partner or sponsor websites.
We are not responsible for their privacy practices.

10. Children’s Privacy

ZERON events are recommended for audiences 18+ unless stated otherwise.
We do not knowingly collect data from minors without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

12. Contact Us

For questions about this Privacy Policy or your data rights:
📧connect@thezeron.com
🌐www.thezeron.com